Clinician Onboarding · 101

Credentialing & health plan enrollment, in 2 minutes.

What it means, why you start pre-credentialed, and how to unlock your caseload faster.

Credentialing

The formal, in-depth process used by organizations to verify a person's qualifications, training, and experience to treat patients.

Health plan enrollment

Once credentialed, we apply to each plan individually including Medicaid, Medicare, and commercial payers. Those payers independently verify your license, education, and history before adding you as an approved provider on their roster.

Why it takes time

Every payer runs its own review. Rule of thumb: 45–90 days per plan — some state Medicaid plans run longer.

A dedicated credentialing and licensing team checks every provider's enrollment progress and flags any chance to start sooner.
Your Journey
1
Offer acceptedFile opens
2
CredentialingVerified & submitted
3
Plan enrollmentFiled per payer
4
Ramps upPlans approve, one by one
★
Full caseloadWithin a few months
Onboarding & training time is paid
Caseload builds gradually — that's expected
A Clinician Success team member will update you on your health plan enrollment progress — and you'll be able to build up your hours gradually as each enrollment comes online.
Speed It Up Yourself
Return paperwork within 24 hours
Double-check license #, expiration & NPI
Use your legal name exactly as it appears on your license. If it needs updating, submit that ASAP
Upload clear, current, non-expired documents
Book a live session with a Clinician Success team member to fix issues on the spot.
Estimate Your Timeline

Pick the state your license is in — the biggest driver of your timeline.

CA
GA
MD
MA
NJ
NY
TN
VA
TX
CO
WI
IN
MI
Not listed
Estimate only — Clinician Success confirms your exact target date.
Want more detail? Glossary, a worked example, and FAQs
Glossary
NPIYour unique provider ID, issued by CMS. Search the registry →
CMSFederal agency overseeing Medicare & Medicaid standards.
PayerThe insurer or program that reimburses for care.
MCOA private insurer contracted to run state Medicaid.
A worked example
  1. Day 1: Jordan accepts a GA offer; file opens same week.
  2. Day 2: Paperwork returned within 24 hours, double-checked.
  3. Weeks 2–10: Paid onboarding & training while plans review.
  4. ~Day 82: GA's typical timeline completes, caseload begins to ramp.
FAQ
Multiple state licenses — does that help?
Each is credentialed separately, so your caseload can widen faster overall, even though each state runs its own timeline.
Can I see clients while some plans are pending?
Yes — on plans you're already approved for, plus private-pay clients (some may need a co-signer).
What if I move states mid-process?
Tell Clinician Success right away — it likely means a new license and a new enrollment round, so flagging it early matters.
Does telehealth change anything?
Not the core process, but some payers require a separate telehealth attestation. Clinician Success will flag if it applies.

Clinician Success white-gloves all of it

You never file a health plan application yourself. One dedicated team owns the paperwork, checks status monthly, and chases every payer for you.

Dedicated point of contact Monthly status updates Payer follow-up & resubmission
Email Clinician Success